It couldn't be tracked after leaving China. You can only wait for it. If you couldn't receive it in three months, it's not normal. you need to contact the seller to reflect the problem and get a solution as soon as possible.
Can you please give a phone number to reach the customs department. So we can confirm why my package is in customs or will it be delivered to our address?
Hello Customs had an issue with a package and it was sent by Dhl in China from Guangzhou to Canada. Customs in Guangzhou said items in the package was not listed on items list of contents. Sender made an error. The sender asked for package to be sent back to him. The package has not moved. When will customs usually send packages back to the sender? Tracking number is : 4553500840 Anyway I can expedite this process by reaching out to customs somehow ? Or am I just a needle in a hay stack?
It couldn't be tracked after leaving China. You can only wait for it. If you couldn't receive it in three months, it's not normal. you need to contact the seller to reflect the problem and get a solution as soon as possible.