How can I find my package

Asked by Aryeh Berman | 1/17/2024 11:06:17 AM

Hi, I hope you are well.

I ordered a package many days ago and it has not arrived yet. It says it has arrived in Israel but it doesn't say where. Is there a way I can find out where it is and go fetch it? The tracking number is AT195557908CN

Thank you
Aryeh

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 1/20/2024 4:10:17 AM Reply

Hi Aryeh Berman,

It's stuck at the pocessing center Israel now. It may be delayed or lost. In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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