How can I contact to get some information about the package?

Asked by vinibali | 4/5/2022 6:35:57 AM

You may get the answer from the following articles:

Why can't I track my China Post package?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

3 Answer(s)

Daisy | 4/10/2022 11:17:02 PM Reply

Hi vinibali,

You can contact the seller to check it for you. Or, you can provide the tracking number here. I will help you check its status.

vinibali | 4/15/2022 10:00:48 PM Reply

LZ680243566CN
There you go. Sorry, I thought the search history will included here. So the seller just disappeared, I also run out of the time to open a dispute.

Daisy | 4/17/2022 6:22:48 AM Reply

Hi vinibali,

There is no tracking information for it. If you don't get it in two months, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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