Hi there! Could you help me with this status?
Asked by JustSomeGuy |
0
Hi, Hope you are dong great!
So, my parcel has been there for several days, but I'm a little confused. Should I contact with Beijing Tianzhy processing center or not? Because the status updated to "Shipments held at customs" and then appeared the next status update "customs clearance". What should I do?
Track number: CP012183500KZ
Country: KZ (Nur-Sultan) - CN (Shanghai)
Thank you in advance!
18.04.2022
Sent to the import customs
[Beijing] Beijing Tianzhu processing center
China Post
19.04.2022
Shipments held at customs
000000 VPS
Казпочта
19.04.2022
海关通关中
[Beijing] Beijing Tianzhu processing center
China Post
So, my parcel has been there for several days, but I'm a little confused. Should I contact with Beijing Tianzhy processing center or not? Because the status updated to "Shipments held at customs" and then appeared the next status update "customs clearance". What should I do?
Track number: CP012183500KZ
Country: KZ (Nur-Sultan) - CN (Shanghai)
Thank you in advance!
18.04.2022
Sent to the import customs
[Beijing] Beijing Tianzhu processing center
China Post
19.04.2022
Shipments held at customs
000000 VPS
Казпочта
19.04.2022
海关通关中
[Beijing] Beijing Tianzhu processing center
China Post
1 Answer(s)
It's waiting for the customs to check now. You'd better wait for another 2-5 days to see if it could be passed the check. If it's still stuck there. It should be waiting for the receiver in China to declare to the customs. Then, you need to contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.