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Hi my tracking number says it arrived but I didn’t receive anything.

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Tracking AS835697339CN

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?
How do I track a package from China?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi Omar,

According to the tracking information, AS835697339CN was delivered on Jan.13. If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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