Hi my parcel RY277480493GB is stuck from 26 jan ..

Asked by Abdullah | 2/10/2022 1:49:56 PM

The parcel is stuck and the plac eit needs to be delivered is 1 hour far please look into it .. its stuck from 26 jan ... RY277480493GB

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 2/11/2022 1:20:18 AM Reply

Hi Abdullah,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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