China Post: 86 10 11185 EMS: 86 10 11183

Hi, I sent package to china from china

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Tracking number CH170380793US, it was stuck after cleared from custom since October 10, it says in transit . Is this normal?

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1 Answer(s)

user
Hi MCarpio,

It's not normal for it. You need to contact the seller and let the receiver in China call China Post service number 11185 to check what happends to it.

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Dear Daisy,
You replied to my last email that "China Customs don't reply questions about packages to individuals. As the carrier who is in charge of delivering the package in China is China Post, you can only contact China Post to check. " Could China Post please contact China Customs to find out if our package has arrived in China? These are the particulars regarding the package:

Customs Dispatch # UH014194156US, International First Class Mail Service
From: Lee, John M
71 Elwood Avenue
Staten Island, NY 10314, USA
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Chengdu, Sichuan, 610041, China
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Phone: +1-917-806-3199 or Email: [email protected]

Follow up Question for Tracking # LW438459225CN (2 replies)

Shipped on 1/13 - Last tracking 1/16 @ NINGBO EMS, CHINA
Asked by John M | 2/4/2020 2:16:06 PM

Tracking # LW438459225CN. US Destination. Seller: Aliexpress has no idea where it is and China Post/EMS and USPS show the package is still in China. If the package really did ship on 1/13 is still subject to hold in China due to Coronavirus?
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1 Answer(s)
user
Daisy 2/5/2020 7:05:37 AM

Hi John M,

Your package has left China and is still in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

Daisy, thanks for your effort in helping me. Can you tell me the date when my package left China. If possible?
Cheers,

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