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Hi can you please me why my packages did not leave china

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My delivery to south Africa durban is still in china from October.
Can you please tell me why ?
Cp360480130cn
Cp360481926cn

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2 Answer(s)

user
These two package couldn't be tracked after some stations of China.

CP360480130CN may have been lost on the way as it has been 4 months.

Cp360481926cn: You need to wait for one more week to see if you could get it. If not, better contact the sender to give you a solution.
user
CP360480130CN- how can it be lost,what was the last station this was picked up from ?

Cp360481926cn- I am cannot contact the sender as I am back in south africa,If you can provide me with an email address for china post I really appreciate it,which station this is sitting at

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