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Help! Who has my package? Where was it delivered, because I still don't have it!

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My package tracking info, AS750078767CN is showing as delivered on April 2, 2023, but USPS has no record of this package, and I have not received it? I tried to contact the seller, but they're not responding.
Also, the tracking info doesn't show where it was delivered to, or who delivered it! There's no address listed, so where was it delivered? Is there a US tracking number for this item?

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2 Answer(s)

user
Hi LadyLuxe777,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can provide you with the new tracking number in the USA and require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
I have not received my parcel
It states it was delivered and signed for, no one has received it for me, I believe this is fraud now
I have tried contacting the sender but I’m not getting the correct information
Tracking number they gave me
AM104348964CN

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