Hi Belal,

It's still stuck at the customs of Shanghai now. If it's stuck there for a long time, it may not be returned back and dealt by the customs self.

Hi
Please help me to return it back because if its not return back i will lose my money around 700 dollars
Thank you

Hi Belal,

Sorry, we couldn't deal with the package for you. We are only a tracking platform. You need to contact the customs to deal it for you.

Hi
The problem is i live in kuwait and i buy my item from japan and i ship it to china for the third party company but the problem is the third party company refused to help and i scared that i will lose my parcel if you can please help me with customs number cuz i want to call the customs from kuwait please give me the number with international code .
Thank you

Hi Belal,

According to the tracking information, it's on the way back to Japan now.

Number: EM286305489JP
Package status: Alert
Country: Japan -> China
Destination:
2021-04-09 10:28 Shanghai, Shanghai International Mail Processing Center has been exported straight
2021-01-17 14:17 Shanghai, import customs remain to be verified
2021-01-17 01:09 Shanghai, sent to the import customs
2021-01-15 06:20 Departure from the Overseas Export Swap Bureau (not yet arrived at China Post)
2021-01-15 06:19 Tokyo, arrived at the Overseas Export Swap Bureau
2021-01-15 00:34 Japan, Japan has received