Held in customs

Asked by Kate | 9/23/2020 8:19:42 AM

CH107642395US
My package is being held in customs in China and I don’t know why.

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I sent the package back to China and it's stuck at the customs. What should I do?

List of China Post Forbidden Items

China Import and Export Regulations 2024

1 Answer(s)

Daisy | 9/24/2020 8:39:16 PM Reply

Hi Kate,

It needs to be checked for some days. In normal, it takes about 2-7 days to be released. If it's not released in a week, you'd better contact the recipient to ask if the customs has sent him a notice about how to get it. The recipient may need to do something to get it.

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Tracking number LH206381930US. How does this package get released from customs?

2023-09-25 09:22
CHINA,XI'AN, Held in Customs -> Your item is being held in Customs at 9:22 am on September 25, 2023 in XI'AN, CHINA.

2023-09-21 16:16
CHINA,XI'AN, Held in Customs

2023-09-21 08:49
CHINA, Customs Clearance

2023-09-21 08:48
CHINA, Arrived at Facility

2023-09-17 15:22
CHINA, Processed Through Facility

2023-09-16 05:55
CHINA,BEIJING, Departed

Held in customs

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