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Held by custom since 2.24

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My parcel had been held by custom since 2.24, what is the reason? How can I ask my addressee to contact you to get the parcel?

5 Answer(s)

user
Hi Winnie,

What's the tracking number?
user
My tracking number : RC775904882SG
Thanks
user
Hi Winnie,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
user
Ok, thanks. So the parcel still at Guangzhou custom right? My receiver had call china 邮政 on 02.24,他们只要求收件人的认证,中国邮政是否会再联系收件人?
user
Hi, can I know where is my parcel now? Tracking number : RC775904882SG
Thanks

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几天了。到现在还是显示 held by custom 请问 中国邮政的电话号码是什么 我想打电话去询问。我的 tracking 号码。RC775906353SG

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