☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Held by custom

|

Hello
I sent a parcel back to the seller but it’s now held by customs saying documents incorrect but This is a return parcel. I am not a seller
EK807409825GB

1 Answer(s)

user
Hi Osho O Jacob,

It's waiting the receiver in China to submit the right documents to the customs now. You need to notice the receiver to do that.

Number: EK807409825GB
Package status: In transit
Country: United Kingdom -> China
2021-10-26 16:11 Delivery Agent - GUANGZHOU - PTT, Held at Customs - incorrect documents
2021-10-26 09:19 Delivery Agent - GUANGZHOU - PTT, Arrived in destination country
2021-10-20 22:35 International Hub, Exported from the UK
2021-10-20 16:07 International Hub, Prepared for export
2021-10-19 20:45 International Hub, Sorted for export
2021-10-18 21:58 National Hub, Sorted
2021-10-18 20:19 Birmingham Depot, On route to hub
2021-10-18 12:52 Birmingham Depot, Collected

Related Questions

Package held by custom (2 replies)

My package is held by custom since 3/9/2021 in Beijing. My tracking number is RC721851020SG. What’s the issue and how long will it to clear the custom? My package is meant to deliver Guangzhou. Please kindly advice. Thank you so much

Package held in Xiamen custom. Destination: Hong Kong (1 reply)

Hello,
Tracking number: LZ165307610CN
My shipment status is Held in Xiamen custom. May I ask how long will it be held? Is it normal? It's just some badminton grips I bought from Alien Pros, an online sport store.
Much appreciation for your help!

Ricky

Held by custom (0 reply)

几天了。到现在还是显示 held by custom 请问 中国邮政的电话号码是什么 我想打电话去询问。我的 tracking 号码。RC775906353SG

Items “held by custom” (2 replies)
Held by custom RT173889497SG (1 reply)
parcel held in guangzhou custom (3 replies)
custom held since 4 days please help (1 reply)
item being held by custom (1 reply)

Answer This Question

Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2021

Hot Topics

Is the package being held by China Customs? (50 replies)
EH014713704US package held in customs (34 replies)
my parcel seems stuck in Dongguan express processing centre, is this normal (29 replies)
Held in Suzhou Customs since June 30 (17 replies)
Cancelled export (15 replies)
Item held by customs (14 replies)
The item has arrived in the transit airport (13 replies)
2 packages held at China customs. Already over a month delivery... (12 replies)