Held at custom inspection

Asked by Beverly | 3/13/2023 5:38:15 AM

My parcel has been held at customs for inspection since 27th February 2023. This is the tracking number. ER402690264SG
May I know why is it so long? Thanks

1 Answer(s)

Daisy | 3/19/2023 8:26:49 PM Reply

Hi Beverly,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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