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Haven't received my parcel yet

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Please I Chukwubuikem favour Mmesoma placed an order on Aliexpress on 23rd of June and the order is a phone with the tracking number RE044437510NL.. And on July 12 it get to my Country customs (Nigeria) and up till now I haven't received my order, neither have I gotten any phone call or an email concerning my order and according to this tracker here it's said to have been moved to Netherlands.. Please what's happening I need a detailed explanation.. Thank you

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2 Answer(s)

user
Hello there, I buy something from china, a scooter MAXX 60MPH Ultra High Speed Electric Scooter For Adults Foldable, 5000W Power Dual Motor| 60V /38.5Ah Battery | 83 Miles Range | Grade 30° from there, and according to the tracking device it's show deliver today at 12:30PM but i didn't saw any package deliver, so on this issue what would say about and I don't want refunded that's happpen before also but on this one i prepare my package.
user
Good day. According to the tracking, my package is already in the city, but I don't understand how to pick it up.

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