LY187309626CN May 8th, the package was "sent to airline". I have not received an update since. I tried calling the number available and pressing "8" for English service doesn't matter. I have received other packages from china that were ordered AFTER this product, and I would like to know where it is and why I haven't received it. Please don't just tell me it's delayed due to COVID-19 or something. Like I said, I've received packages ordered after this one, so there is no delay on this package that the others haven't experienced. I've been charged for this package. I have already contacted the seller, and they redirect me to contact you.
i place both orders on the 15th of April and still haven't received my items. both orders (WI000333539958FPL and WI000333586207FPL) have been stuck at depart from departure transit hub. that was back in may, the 10th to be exact. i haven't received additional updates on both of my packages since. if someone can please help me and tell me where the fuck my packages are, that would be very appreciated.