have not received package said to have been delivered

Asked by Paul Pruiss | 3/28/2022 7:36:08 AM

Tracking shows package with tracking number AS135398285CN as having been delivered but I have not received it. I need to know who the US carrier is and if possible that carrier's tracking number so that I may try to learn what happened to it. Thank you in advance for your assistance with this.

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/29/2022 11:58:37 PM Reply

Hi Paul Pruiss,

USPS is in chage of delivering it to you. You need to contact the seller to check the tracking number in the US. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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