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Have not received my order

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Ordered from Christmas Central in December, did not know it was coming from China. I've been tracking my order and it says it was delivered on January 14, 2024 but I have not received anything. Tracking # AS836121225CN. Can someone call me at 626-826-6306 or email me back.

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1 Answer(s)

user
Hi salnrio,

It was delivered on Jan.16. If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AS836121225CN
Package status: Delivered
Country: China -> United States
2024-01-16 19:25 US,Delivered, delivered
2024-01-14 19:25 San Dimas,Arrived at Post Office, express mail arrives at processing center
2024-01-12 19:25 California,Accepted at USPS Regional Destination Facility, the shipment arrives at the processing center
2024-01-10 19:25 US,LOS ANGELES,CALIFORNIA,US, Arrived at sort facility, express shipment arrives at processing center
2024-01-08 19:25 US,US, International flight has arrived, and the shipment is being transferred within the country
2024-01-06 19:25 US,LOS ANGELES,CALIFORNIA,US, Clearance processing completed, the express is being transferred within the country
2024-01-04 19:25 CN,CN, Arrived at the origin international airport, express delivery processing center
2024-01-02 19:25 CN,Mainland China, CN, Arrived at sort facility, express shipment arrives at processing center
2023-12-31 19:25 CN,Mainland China, CN, Arrived at sort facility, express shipment arrives at processing center
2023-12-29 19:25 CN,Mainland China, CN, Arrived at sort facility, express shipment arrives at processing center
2023-12-27 19:25 CN,Mainland China, CN, Departed from origin facility, the shipment left the processing center
2023-12-26 19:25 CN,Mainland China, CN, Arrived at origin facility, express shipment arrives at processing center
2023-12-24 19:25 CN,Shipment information received, the express is being transferred within the country
2023-12-22 16:52 CNDongguan City, China Post Received Mail, the express is being transferred within the country
2023-12-21 20:17 Shenzhen, Leave the collection point【Shenzhen】
2023-12-21 20:12 Shenzhen processing center has received and sent, the express mail has arrived at the processing center [Shenzhen processing center has been received]
2023-12-21 18:52 CNCustomer handover, the shipment is being transferred within the country

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