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Has parcel left China? What can I do now?

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RE230163405CN. Tracking said parcel on plane on July 18, 2021 and plane arrived on July 19, 2021. Then tracking stopped. Usual China Mail Registered air mail tracking should show the Canadian city that parcel arrived at and also that it was handed to Canada Post or local receiving carrier, if parcel has truly arrived in Canada, and not just plane has landed. Today is 30 days after the last tracking information. Where is my parcel? Is it still stuck in airport in China? What can I do now? I have already alerted Seller. But Seller kept saying just wait. What should Seller do?

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1 Answer(s)

user
Hi Still-waiting,

Seller could do nothing about it. You can only wait for more days to see it arrives in Canada. If you couldn't receive it in two months, you'dbetter contact the seller to reflect the problem and get a solution as soon as possible.

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