China Post: 86 10 11185 EMS: 86 10 11183

Has package EE216465033CA been delivered?

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Hi,
Package sent using Canada Post has been showing 'out for delivery' since March 24, 2022. The package tracking # is EE216465033CA, but I haven't seen a delivered notice or a signature for delivery. Could you help me understand what has happened? The buyer is complaining the item has not arrived
Thank You

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3 Answer(s)

user
Hi Alex G.,

It was waiting the receiver in China to pick up. You need to let the receiver to call China Post service number 11185 or 11183 to ask where to pick it up.

Number: EE216465033CA
Package status: Pick up
Country: Canada -> China
2022-03-24 10:30 Shenzhen Municipality, [Shenzhen Municipal Civil Administration Post Branch] Arrange delivery, courier: Liu Kai, Tel: 15111110000, Investment Department Tel: 0755-28197109
2022-03-24 10:30 Shenzhen City, Arrived at 【Shenzhen Minzhi Post Branch】
2022-03-10 11:46 Shenzhen, [Shenzhen Longhua Hualian Sales Department] arrange delivery, delivery: Cao Kaile, Tel: 19866626021, Investment Department Tel: 0755-23739715
2022-03-10 11:46 Shenzhen City, Arrived【Shenzhen Longhua Hualian Sales Department】
2022-03-06 07:24 Shenzhen City, Arrived at 【Longhua Sales Department, Longhua District, Shenzhen】
2022-03-06 06:16 Shenzhen City, Leave 【Shenzhen Mail Processing Center】,Next stop【Longhua Sales Department, Longhua District, Shenzhen】(Transit)
2022-03-05 14:09 Shenzhen City, import customs release
2022-03-03 20:45 Shenzhen City, has been released
2022-03-01 14:52 Shenzhen City, sent to the import customs
2022-02-25 17:34 Shenzhen, Arriving at Shenzhen Mail Processing Center (via transfer)
2022-02-25 11:10 Shenzhen, flight arrival
2022-02-25 09:14 Shanghai, Depart from Shanghai Zhongchun Road Processing Center, next stop 【Shenzhen Mail Processing Center】 (transit)
2022-02-25 09:12 Shanghai, flight departures
2022-02-24 13:12 Shanghai, Arrive at Shanghai Zhongchun Road Treatment Center (transit)
2022-02-09 09:30 Leaving the Overseas Export Exchange Bureau (not yet arriving at China Post)
2022-02-08 05:06 Arrive at the Overseas Export Exchange Bureau
2022-02-07 12:53 CA: Received
user
Hi,
The buyer said he contacted the post offices 11183 and 11185 and he was told the parcel was lost. Is this true? How can I verify this is lost?
user
Hi Alex G,

In normal, if the package is not picked up by the receiver, it will be returned back to the sender. I sugest you also contact Canada Post to check it for you.

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