Hand over to airline

Asked by Helen | 8/24/2020 10:26:30 AM

Hi, my tracking number UB130319453SG has not been updated since June 4, 2020, I'm just wondering if my package is still in China?

1 Answer(s)

Daisy | 8/26/2020 1:28:48 AM Reply

Hi Helen,

Yes, it's still in Hong Kong now. It should be transited to Singapore first and then to US. If you couldn't receive it in time, contact the seller to reflect the problem and get a solution as soon as possible.

Number: UB130319453SG
Package status: Expired
Country: China -> United States
2020-06-04 23:30, HK, Hand over to airline.
2020-06-04 04:54, Information Received
2020-06-04 04:11, Shenzhen,China, Depart from facility to service provider.
2020-06-03 10:55, Shendong Fenggang Warehouse, Shipment arrived at facility and measured.
2020-06-03 10:55, Shendong Fenggang Warehouse, 4PX picked up shipment.

Related Questions

Stuck at "hand over to airline" (1 reply)

Hi. Can you help me with this package UB179383664SG ordered on 31 october last update was november 2. Hand over to airline. Estimated delivery was December 5 - december 24. Should i open dispute?

STOPPED AT HAND OVER TO AIRLINE (1 reply)

Hello, My EMS order EX225025114SG is almost one month stopping with the status "Hand Over To Airline".
Is it normal for an EMS to take so long? Do you know where the order is now? Has the package left Singapore yet or hasn't boarded the plane yet? Thank you for your help.

Package stuck on Hand over to Airline for 4 days now (1 reply)

I bought something from aliexpress via Cainiao Standard - SG Air and it has been stuck on the update Hand over to Airline for 4 days now the tracking number is LP00492448725445 someone please help.