“Guangzhou, export customs / retention to be verified”

Asked by Jason | 8/6/2021 2:02:43 AM

This was the last tracking information I received on my parcel, 19 days ago, what could it mean ? Is there an issue that needs to be handled ?

You may get the answer from the following articles:

China Import and Export Regulations 2024

I sent the package back to China and it's stuck at the customs. What should I do?

List of China Post Forbidden Items

1 Answer(s)

Daisy | 8/6/2021 2:06:46 AM Reply

Hi Jason,

If it's stuck at the export customs for over 10 days, you need to contact the seller to reflect the problem and check it for you. It should be waiting the seller to declare or pay the tax.

Related Questions

Parcel on retention to be verified (1 reply)

Tracking #EV947168581CN
It says "Guangzhou City, export customs / retention to be verified" since the 6th of december. I tried to contact the seller and they say that I have to wait... but I paid for the EMS shipping. Someone knows how much time it takes?

Packages Stuck on “ export customs / retention to be verified” (9 replies)

Hello, I have noticed that many people have their packages stuck on “Guangzhou City, export customs / retention to be verified” since August 28th 09:52. Can you please check what is going on? I have contacted shipper and they said that they do not have any information from EMS. I know of many people who have complained about the same status from the exact same date. It has been almost a month and still has not left customs. That should not be happening when people pay extra for quick shipping and are waiting for important packages.

“Guangzhou, export customs / retention to be verified” (1 reply)

This was the last tracking information I received on my parcel, 19 days ago, what could it mean ? Is there an issue that needs to be handled ?

Package stuck on Export Customs/Retention for Inspection for 50+ days (0 reply)

Customs retention to be inspected(PLEASE HELP ME) (1 reply)

Parcel Still in Guangzhou, Export Customs/Security Retention Pending Inspection (4 replies)

Parcel Still in Guangzhou, Export Customs/Security Retention Pending Inspection (1 reply)

Export customs/retention pending (1 reply)