I am planning to ship a parcel messuring 97*27*15 cm. I just was at the China Post office and they told me that the maximum length of a parcel is 57cm. On your website they say that the greatest dimension should be less than 1.5 meters. Do you know where I can ship a parcel with my specified size?

Kind Regards

Alex

I have a package that is 1.5kg and its biggest dimension is 43cm. Ive been told because it is over 40cm, now the shipping line (e-EMS) calculates the cost based on its volume weight. I wanted to check with you if its true or ive been told a lie, thank you!

I know my arrival date is not close yet. But my parcel have been in south africa for 56 days. Ive sent van emails, spoken to the post office where my parcel should be delivered. I've spoken to the head office post office. No ons could trace my parcel, they say my tracking nr is incorrect. It should end with za. The post office then told me yesterday my parcel will be sent with ordinary post and not registered post. Could you help me.locate my parcel in South africa