furniture not received
Asked by doris linda mahood |
0
tracking order number via Yun express: 201055598040323 says item weight is 0.009kg
First the furniture was never delivered...
Second-- 4 patio glider chairs and a fire pit (for adults) including cushions can not weigh 0.009kg. I spoke to logisticciti (marcelle) who says they have no record of this order.
My original order number was 117135-kor33258 and was ordered dec 22, 2022. The shipper told me it was delayed due to celebration in china and would be shipped after Feb 15, 2022. Now they claim it was delivered---IT WAS NOT---
First the furniture was never delivered...
Second-- 4 patio glider chairs and a fire pit (for adults) including cushions can not weigh 0.009kg. I spoke to logisticciti (marcelle) who says they have no record of this order.
My original order number was 117135-kor33258 and was ordered dec 22, 2022. The shipper told me it was delayed due to celebration in china and would be shipped after Feb 15, 2022. Now they claim it was delivered---IT WAS NOT---
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1 Answer(s)
I don't find any information for it. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.