Hi Char Best,

According to the tracking information, ZP00270427101 was delivered on March 17. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZP00270427101
Package status: Successfully signed for (7 days)
Country: China -> United States
2025-03-17 10:26 US, Delivered [US]
2025-03-12 22:07 Shanghai, Departure [Shanghai]
2025-03-11 23:11 Shanghai, Export customs clearance completed [Shanghai]
2025-03-11 17:43 Wenzhou, Express delivery leaves processing center [Wenzhou]
2025-03-11 15:10 Shanghai, Express delivery arrives at the origin customs [Shanghai], waiting for customs clearance
2025-03-11 13:54 Wenzhou, Express delivery arrives at processing center [Wenzhou]
2025-03-11 11:33 Wenzhou City, Mail has left [Yueqing International Customer Collection and Delivery Department] and is being sent to [Wenzhou International]
2025-03-11 11:31 Wenzhou City, Mail has been sorted at [Yueqing International Customer Collection and Delivery Department] and is ready to be sent
2025-03-10 15:28 Wenzhou City, China Post has received the mail

Then why did you guys suddenly change from "unknown" to "delivered in the 16th of March" on the 28th of March. 11 days after it was supposedly delivered. It's a part of the scam I'm sure.