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False delivered

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My package with my supposed number AT400210376CN appears as delivered and I never received anything, apparently it is a very common scam and you do not solve anything nor the company that has sold it to me, I need your help please.

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2 Answer(s)

user
Hi aarroyor,

We are only a tracking platform. According to the tracking information, AT400210376CN was delivered on May 18. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AT400210376CN
Package status: Delivered
Country: China -> Spain
2024-05-18 22:53 MadridMadrid Province28027, has been delivered to [ES Madrid Province]
2024-05-17 22:53 MadridMadrid Province28027, the express arrives at the processing center [ES Madrid Province]
2024-05-15 16:10 Los Angeles USA, the shipment leaves the processing center [ES Madrid Province Los Angeles USA]
2024-05-12 11:10 Los Angeles USA, express delivery processing center [ES Madrid Province Los Angeles USA]
2024-05-09 08:10 Los Angeles USA, customs clearance in destination country completed [Los Angeles USA]
2024-05-07 11:52 Los Angeles USA, arrive【Los Angeles USA】
2024-05-03 17:00 HK international airport, depart【HK international airport】
2024-04-29 13:10 HK international airport, express arrival processing center【HK international airport】
2024-04-24 15:58 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2024-04-24 14:20 Dongguan City, Express Arrival Processing Center [Dongguan City]
2024-04-24 11:36 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2024-04-24 11:35 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2024-04-24 11:11 Dongguan City, China Post has received the mail
user
Please, tell me the adress you sent it because this is false, is not delivered to me, I didnt received anything and I really need this order.

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