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Failed Delivery China Post (Germany)

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Hello,

I recently ordered a package from China that is supposed to come to Germany. According to the tracking number, it should have arrived in the destination city, but apparently it was not delivered. I have already asked the post office and the sender, but have not received a message. I could also pick it up myself, but I don't have any information about the package.

Tracking-number: AT625323082CN

Best regards

Alexander Gensch

1 Answer(s)

user
Hi Alexander Gensch,

The delivery was failed on Feb. 15. You need to contact the seller to ask for the new tracking number in Germany. Then, use the number to check with Germany Post. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AT625323082CN
Package status: Undelivered
Country: China -> Germany
2025-02-15 05:23 Hameln, delivery failed
2025-02-15 05:22 Hameln, Express delivery arrival processing center [DE Hameln Hameln]
2025-02-15 05:18 Hameln, Express delivery arrival processing center [DE Hameln Hameln]
2025-02-14 19:59 Hameln, Express delivery arrival processing center [DE Hameln Hameln]
2025-02-14 02:20 Hameln, Express delivery arrival processing center [DE Hameln Hameln]
2025-02-13 15:36 Hameln, Express delivery arrival processing center [DE Hameln Hameln]
2025-02-11 18:00 AMS, Arrival [AMS]
2025-02-11 07:27 HKG, Departure【HKG】
2025-02-10 17:07 HKG, Express delivery arrival processing center [HKG]
2025-02-06 19:00 SHENZHEN, Export customs clearance is completed [SHENZHEN]
2025-02-06 16:24 Dongguan City, Express delivery departure processing center [Dongguan City]
2025-02-06 14:55 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-02-06 14:39 Dongguan City, the email left [Dongguan International Company Directly Affiliated International Business Department] and was sent to [Guangshang Center]
2025-02-06 14:37 Dongguan City, the email has been sorted at [Dongguan International Company Directly Affiliated International Business Department] and is ready to be sent
2025-02-06 14:17 Dongguan City, China Post has collected emails

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Hello,

I recently ordered a package from China that is supposed to come to Germany. According to the tracking number, it should have arrived in the destination city, but apparently it was not delivered. I have already asked the post office and the sender, but have not received a message. I could also pick it up myself, but I don't have any information about the package.

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Best regards

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