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Expired product

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hii, I have a package (code: cp436525920cn) that seems to be expired. I want to know if i will still receive this or not, and if you can send it soon, it already passed 90 days. When I go to the tracking website there are no news or updates.

3 Answer(s)

user
Hi Brunna,

It should be delayed in the middle location. It's from Japan to Brazil now. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.
user
Hi, I have a package stucked in Japan and I wanna know If there's any ideia when Japan can release packages to Brasil? If they can't, is there any chance to give It back to the original Sender?
user
Hi Brunna,

Sorry, we are only a tracking platform and couldn't deal the package for you. If it's stuck in Japan for a long time, it has the chance of lost. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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