Hi Ean,

It's not lost. It was delayed for a long time in China from March 20 to May 18. It's in transit to the USA now. It takes about 20-60 days to have update showing it arrives in the USA after it was delivered to air transport. You'd better wait for more days to get update.

Number: CP382028213CN
Package status: Expired
Country: China -> United States
2020-05-23 10:14, Shanghai, delivered to air transport
2020-05-20 23:39, Beijing, leaving the Beijing International Mail Exchange Station, the next stop , Shanghai International Mail Exchange Station (via transfer)
2020-05-20 11:18, Beijing, delivered to air transport
2020-05-19 13:32, Beijing, Beijing International Mail Processing Center has been exported directly sealed
2020-05-18 21:34, Beijing, Beijing International Mail Exchange Station Returned
2020-03-20 07:51, Beijing, delivered to air transport
2020-03-13 12:43, Beijing, Beijing International Mail Processing Center has been exported directly sealed
2020-03-12 21:14, Beijing, arriving at Beijing International Mail Transfer Department (via transfer)
2020-03-12 13:27, Beijing, leaving the Capital Airport of the Post International Bureau, the next stop , Beijing Post District Central Bureau
2020-03-12 09:42, Beijing, airport bulk two groups have received