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Exception to Delivery

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I’ve received an note saying there’s been an exception to my delivery and I cannot see the details. Please advise when I can expect delivery.

2 Answer(s)

user
Hi Alexandra DeBlois,

Please provide the tracking number in order to check it for you. You can also contact the seller to check it for you.
user
My item of elly the elephant notified me of exception during shipping am I getting a new one or refund

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