EV983658203CN package lost?
Asked by Kristina |
0
Hello,
my package is in transit for over a month. I tried to contact CZ post office but the package never been scanned if it ever arrived to Czech and EMS claims it has arrived and it is not their business anymore, so no-one is going to investigate where the package is.
Could you please advise how to file official claim complaint so someone start investigating where the parcel is?
Thank you
my package is in transit for over a month. I tried to contact CZ post office but the package never been scanned if it ever arrived to Czech and EMS claims it has arrived and it is not their business anymore, so no-one is going to investigate where the package is.
Could you please advise how to file official claim complaint so someone start investigating where the parcel is?
Thank you
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1 Answer(s)

EMS is slow at present. It hasn't arrived in Czech Republic. You need to wait for more days to see it arrives in Czech.
Number: EV983658203CN
Package status: In transit
Country: China -> Czech Republic
Destination:
2021-07-04 00:00 The consignment was sent to the Czech Republic.
2021-07-03 00:00 The consignment was sent for transportation.
Origin:
2021-07-09 14:04 The airline departs
2021-07-09 10:37 Guangzhou City, has been handed over to the carrier transport
2021-07-09 09:38 Airlines receive it
2021-07-04 06:06 Guangzhou City, Arrival at Guangzhou International Mail Exchange
2021-07-04 06:04 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop ,Guangzhou International Mail Exchange Station
2021-07-04 04:13 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-07-03 23:35 Guangzhou City, leave the Provincial International Mei Garden Business Department, next stop "Guangzhou International"
2021-07-03 23:05 Guangzhou City, "Provincial International Mei Garden Business Department" has been received and sent