I bought a 700€ lighting in Cozzy website at the end January and never received it!!!
My first tracking num was : EV740773285CN but on the 15th of march it was blocked in China and never arrived ( it was indicating that it has been returned by the sender).
I send an email to Cozzy and they gave me a secong tracking num : EV740291671CN
On 23th March at first it was indicating that the parcel was ready for delivery to the destination but then couples hours later it was also saying that the parcel was returned!

Please help me, what can i do to make China Post to send my parcel at last....
Thank you so much for your help

Hello,
I would like to send a 20kg parcel to France by land (surface). I saw on the website that it costs 419 CNY. Is the price correct?
Also, where will the parcel be delivered in France? I live in Croissy-sur-Seine near Paris. Can the parcel be sent there? If possible, is the price included?
Thank you.
Have a nice day.
Domitille Grosjean

Hey,
Can you please tell me why, for my parcel number LP372597161FR, the official airmail in france tells me my package is stuck in HK since 05/15 and the seller/aliexpress tracking website tell me it arrived to the destination country on 05/23?

Also parcelapp tells me its arrived to France but 17tracks tracks it in HK.

It's my first time ordering and i dont know what to do...

Thank you very much