Hi my name is Edward Ditchfield I have phoned multiple 75 William street EC4N 4BE I have spoke to 17tracknet And have been passed over Emails/Voicemails in relation to my parcel EUB AM340892729CN via china post Refusing my calls The status of my order says the item has arrived I need to know the location to pick up Email [email protected]

Seller claims to have shipped my package (tracking #LW239379810CN), but tracking status remained as "A tracking number was provided" for several days now on the selling platform. I contacted seller, and he claims that he has contacted the logistics company (China Post) and that they told him it arrived at the airport and will update soon. It's strange, since I've tried tracking this package on the actual China post website, and there's no update, yet the seller is able to find out "where" it is. I think the seller is lying. Someone help.

Dears,
I have been waiting for my shipment since April 24th and it hasn't been arrived for almost 1 month.
The tracking website shows that it already arrived to Poland on 29th of April. I don't know where my shipment stays
in Poland for 19 days ... Could you be so kind to check the detailed status where exactly my shipment is
and what is the current status such as custom problem, etc.?

Thank you in advance.