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ET550263754VN

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Why my package is stuck at customs for almost 1 month. I contacted the seller (receipt) but they haven’t received any request from customs. What should I do now to process my package?

1 Answer(s)

user
Hi Annie,

You need to let the receiver check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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ET550263754VN (1 reply)

Why my package is stuck at customs for almost 1 month. I contacted the seller (receipt) but they haven’t received any request from customs. What should I do now to process my package?

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