EN163839553JP....Why did my package from Japan arrive at China Customs

Asked by tl | 4/11/2022 12:14:18 AM

EN163839553JP....Why did my package from Japan arrive at China Customs on April 1st, but I haven't received it yet? Please tell me, many thanks

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

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3 Answer(s)

Daisy | 4/11/2022 8:23:25 PM Reply

Hi tl,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

tl | 4/11/2022 10:03:26 PM Reply

Thanks, Daisy, are you a china post office staff?

Daisy | 4/13/2022 10:33:49 PM Reply

Hi,

No, I'm just a customer service of china Postal Tracking site.

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