EMS Tracking number: EV024027317CN Package held in custom for more then 2 weeks
Asked by Ken615 |
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EV024027317CN Package held in custom for more then 2 weeks, anyone know what is going on? Is there a way to return it to the sender? Please help thanks.
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5 Answer(s)
ken615a
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Thank you daisy, been waiting, do you know how long it usually takes to clear custom?
Daisy
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Hi ken615a,
In normal, it should be passed thec customs check in ten days. I suggest you contact the seller to reflect the problem and give you a solution (refund you or send one again to you) in time.
In normal, it should be passed thec customs check in ten days. I suggest you contact the seller to reflect the problem and give you a solution (refund you or send one again to you) in time.
Ken615a
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Still held by custom for inspection for 28 days already, EMS customer service told me to just wait, is there anything else I can do?
Daisy
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Hi Ken615a,
It's not normal for it. I suggest you contact the seller to reflect the problem and give you a solution (refund you or send one again to you) in time.
It's not normal for it. I suggest you contact the seller to reflect the problem and give you a solution (refund you or send one again to you) in time.
It's still waiting the check of the customs now. If it couldn't be passed the check, it will be returned back to the seller. You need to contact the seller to give you a solution if it's stuck for a long time or it's returned back later.