EMS 40 days no udpate

Asked by Christine | 4/19/2021 10:20:07 AM

Hi, my EMS was turned to airline on 3/18, from that point to now it's 32 days no update. Is the package lost? I contacted EMS, but no response. The only excuse is due to covid. Is this normal or lost. thanks. EA561895156CN.

1 Answer(s)

Daisy | 4/22/2021 9:29:24 PM Reply

Hi Christine,

EMS is delayed. It usually takes about 20-60 days to be delivered. There will be update when it arrives. You'd better wait for more days to get update. If you couldn't receive it in two months, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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