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My package is still undelivered. It says because of the failed delivery attempt. What should I do? Help , it's been in my city for a long time! What do I do? How will I get them to deliver it to me again!

I have a package going to the Philippines this is the tracking number 271815073947, how many days will be stuck in Guangzhou? That package it’s very urgent for my daughter applying a passport. It’s emergency. Please I would like to know when is the estimated delivery of this package? Thank you

I’d like to know which China post I should go to ship my box to Japan from Fuzhou, China. My box is about 10kg. I found an article and said 10kg cost about $35, is it correct? Is there any size limitation? Or can we send suitcase as well?
It is kind of emergency, so sooner response would be appreciated.