Hi Ling Fang,

It's waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

Number: RC779227436SG
Package status: In transit
Country: Singapore -> China
2021-08-11 09:35 Xiamen City, import customs remain for inspection
2021-08-10 10:56 To be declared to customs by the recipient
2021-08-10 09:44 Xiamen City, sent to the import customs
2021-07-31 01:08 Singapore, Leaving The Export Exchange Office (not yet arriving at China Post)
2021-07-31 01:08 Singapore, leaving the Singapore Processing Centre

Hi Daisy, my friend has called the Customs. They said that they do not have his details but my box definitely has his address on it. They said for me to contact the post office on my side. Is there anyway I can directly provide the Customs with the information they need so they can speed up the release of the parcel?

Hi Ling Fang,

Also let your friend check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.