Hi Indy,

If there is no problem for it, it takes 2-7 days to pass the check and be released. If there is problem for it, the customs will notice the receipient in China.

Hi, thank you for your reply.
Could you kindly help me further? My recipient was notified by WeChat yesterday to register to EMS and to pay RMB 80 for agency fee. When she registered the EMS, they asked for the value of each items. As it is a birthday gift, she didn't know the value of each (there are 5 items including a birthday card and she knows this) so she inputted the wrong value which is not the same with what I had put in the custom form.
Today the status changed to:
北京市, 申报信息未通过海关审核
and she received the message that the information is not enough and she has to provide the invoice. As it is a gift, I didn't retain the invoice at all. What should we do about it? Can we resubmit the prices again as declared in the custom form?

Thanks.

Hi Indy,

You need to let the recipient to contact the customs (call 12360) to ask if she could resubmit the prices again.