Hi Liew,

You need to contact the receiver in China to submit the materials to the customs in Guangzhou. He can call 020-39535313 to ask how to do that.

Number: EE718990123MY
Package status: In transit
Country: Malaysia -> China
Destination:
2024-12-24 09:38 Guangzhou City, waiting for the recipient to submit declaration materials to the customs, [Guangzhou International Customs Broker], Tel: 020-39535313
2024-12-24 09:15 Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2024-12-21 14:02 Guangzhou City, retained by the Import and Exchange Bureau
2024-12-18 17:38 Sent to carrier
2024-12-18 11:30 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2024-12-18 09:47 Arrive at the Overseas Export and Exchange Bureau
2024-12-17 14:03 【MY】Received
Origin:
2024-12-24 09:38 Customs hold, Customs Authority has held your parcel
2024-12-21 15:08 Customs inspection, Your parcel has been presented to the Customs Authority for inspection
2024-12-21 14:02 Transfer in progress, Your parcel has arrived at destination facility for processing
2024-12-18 11:30 Transfer in progress, Your parcel is being transported to destination country
2024-12-17 20:23 Processing, Your parcel has arrived at our facility for processing Hub Parcel Antarabangsa KLIA
2024-12-17 14:03 Sorting in progress, Your parcel has arrived at our facility for sorting Pejabat Pos Sungai Wang Plaza
2024-12-17 13:58 Ready to ship, Your order has been created and is ready to be shipped