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EB718882472CN Package has been stuff on "airline departure" for 2 weeks.

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EB718882472CN Stuck on airline departure for 2 weeks. Starting to lose hope..

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12 Answer(s)

user
Hi asmays,

Due to the coronavirus, packages are processed slowly. It should have update showing it arrives in the US recently. Please wait for more days to get update.
user
As of 6/1 its still showing the same, hasn't moved at all. At this point, shipping by sea might have almost been faster than EMS "Express" shipping. Very poor service
user
As of 6/3, still no update.
user
6/5 still no update. Approaching one month since this "express package" was shipped. They claimed it would take 5-7 days. I paid $200 to ship it, and sea freight would have almost been faster.
user
Tracking still shows no updates as of 6/9. Can someone please tell me where this package is???
user
Hi asmays0724,

EMS is not as fast as before affected by the coronavirus. It's still in transit to the US and hasn't arrived. You need to contact the selelr to give you compensation as it hasn't arrived in time.
user
I understand some delays due to corona virus. But this isn't just a delay, this is lost in the mail. It says it departed by air on the 16th, so where on earth is it? A flight from China to the US does not take a month... I have contacted the seller for a refund.
user
Update, as of 6/15, still nothing.
user
6/18 still no update. Alibaba denied my refund saying they don’t refund orders unless it’s a quality issue or late shipment.

I STRONGLY urge anyone reading this to use FedEx, UPS, or DHL when shipping express orders from China. It’s only a few $ more than EMS and a million times more reliable.
user
EB718882472CN

As of 6/29 still no update. Can someone please provide me with an update on this.
user
Hi asmays0724,

Still no update. If you don't want to wait for more days, you can contact the seller to give you a solution. Example, ask for some compensation as it's not as fast as before.
user
I was curious related what happens to your shipping

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Hi,
My tracking number is S00000222948689. The last update I received was on the 23rd of August. It has been stuck on airline departure for over 4 weeks now, but on Aliexpress it says it's still in China. I ordered this package on the 4th of August, so it's been almost 2 months now, and it has also exceeded the expected delivery dates of Sep 02 - Sep 22. It's been in transit for 7 weeks now. What's going on?

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My package currently says that it left a New Jersey facility on February 28th. I haven't gotten any update since then. Doesn't even say it's delayed or missing.

I understand Covid stuff can make stuff slower, but why would this kind of thing happen where it leaves and then is just not moving? The journey from there to this facility has been smooth, and it should be at most 2 days from my house, but it's been over 2 weeks.

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