China Post: 86 10 11185 EMS: 86 10 11183

DU9100715412YM

|

I'm getting in touch because I made a purchase on Aliexpress. After checking the status of the order, it is already in the destination country, but it is marked as delivered, which does not correspond to the truth, and for that reason I am contacting your company, so that you can provide some clarification, about what happened.
I await news.
Best regards.

1 Answer(s)

user
Hi Sergio Ferreira,

It's shipped by Zhong You Ya Mao Logisitcs (中邮亚贸). Tracking information shows it was delivered on October 11. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: DU9100715412YM
Package status: Successfully signed for (24 days)
Country: China -> Portugal
2024-10-11 13:10 Delivered Pombal 3105-057
2024-10-10 09:32 Out for Delivery Pombal 3105-057
2024-10-08 18:48 Arrived at the mail processing center Pombal 3105-057
2024-10-06 18:29 Customs clearance completed
2024-10-04 10:13 The import customs keep it for inspection
2024-10-03 10:15 Customs clearance is in progress
2024-10-01 09:48 Arriveat Airport
2024-09-29 11:37 Departure [HK International Airport]
2024-09-27 17:53 Received by airline [Hong Kong]
2024-09-26 14:07 Handed over to carrier for transportation [Hong Kong]
2024-09-25 20:15 Express shipment leaves processing center [Hong Kong]
2024-09-24 10:21 Express shipment arrives at processing center [Hong Kong]
2024-09-22 17:40 Export customs/release [Shenzhen]
2024-09-20 18:48 Mail has left the processing center [Shenzhen]
2024-09-18 14:15 Mail has been sorted and is ready to be sent [Shenzhen]
2024-09-17 17:20 Mail has been received by the Shenzhen processing center [Shenzhen]

Related Questions

DU9100715412YM (1 reply)

I'm getting in touch because I made a purchase on Aliexpress. After checking the status of the order, it is already in the destination country, but it is marked as delivered, which does not correspond to the truth, and for that reason I am contacting your company, so that you can provide some clarification, about what happened.
I await news.
Best regards.

Answer This Question

Thank you!Your answer has been posted successfully!