Hi,

I sent a parcel and it's been in customs since 22 June - can you please find out where the parcel is and why it is not being sent to the recipient? It is only 2 dresses.

Tracking number RF610092949GB

Thanks,

Jess

I mailed a dress and it has been stuck in customs since 11/22. I sent it through USPS. This is the tracking number: CH146602755US. PayPal won’t give me a refund unless it is delivered back to the seller and USPS will not give me the insurance money because they did safely send the item. Can someone help me find out what to do from here?

Postal fee was $27.75, but the package was sent to China instead of Taiwan which was written on the form I filled out. It was mailed on 11/17/2020 and went to China Beijing on 11/22/2020 which I just found out yesterday. It's 12/17/2020 today and I just checked my receipt yesterday to realize that it went to China. No wonder my mother hasn't got the package. I spent 2 months making the two dresses for her Christmas gift and now she won't ever see those dresses because of the stupid mistake that the postal worker made and I didn't catch it sooner. Is there anything can be done to find the package or just kiss it goodbye? I'm afraid that the people in China are not honorable people and it will be gone forever.