Hey, I ordered a package on 20th December (Over 1 month ago) to the UK

When I check the tracking for my parcel (LZ578653088CN) - It keeps being dispatched from the Office of Exchange in Shenyang, and then being returned the following day.

Could you please check what is happening and why the parcel keeps being returned? If things are progressing, I am happy to wait, but if the parcel is stuck I would like to request a refund from the seller.

Thanks!

Here is the latest tracking info:

2020-12-30 16:48:20 Huludao Arrival at Regional Sorting Center
2021-01-14 21:34:31 Shenyang Dispatched from Office of Exchange
2021-01-15 20:15:55 Shenyang Returned
2021-01-15 20:16:03 Shenyang Dispatched from Office of Exchange
2021-01-16 03:22:46 Shenyang Arrival at Regional Sorting Center
2021-01-16 15:56:49 Shenyang Dispatched from Office of Exchange
2021-01-17 18:13:09 Shenyang Returned
2021-01-17 18:13:20 Shenyang Dispatched from Office of Exchange
2021-01-18 19:17:42 Shenyang Dispatched from Office of Exchange
2021-01-19 20:27:05 Shenyang Returned
2021-01-19 20:27:20 Shenyang Dispatched from Office of Exchange
2021-01-20 19:37:47 Shenyang Dispatched from Office of Exchange
2021-01-21 15:09:35 Shenyang Returned
2021-01-21 15:09:47 Shenyang Dispatched from Office of Exchange

RV555533833CN, RV555533802CN
Can you please track my packages?? Thank you!

I made an order a while back. I am aware there was Chinese Spring Festival recently as well as some regulation due to Corona, However I wanted to know when or if shipments have been dispatched internationally.