Didn't receive parcel

Asked by Rene | 6/14/2024 3:03:44 AM

Says parcel was delivered 13th, but I haven't received anything.
I've tried contacting seller but website is down

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/17/2024 4:42:50 AM Reply

Hi Rene,

If the seller doesn't reply you, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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