Didn’t receive my parcel

Asked by Morgan | 11/14/2023 2:15:33 PM

Did receive my parcel I check on china post and it said it was delivered but I haven’t received my order I need to contact the company who took the money out of my account I am very upset about this .

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 11/15/2023 12:22:42 AM Reply

Hi Morgan,

You need to check the company's information from the place where you bought it. Contact the company to reflect the problem and get a solution as soon as possible. If the company doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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