didn't receive my package
Asked by randy |
0
I have not received my order even though the China Post says it was delivered. My tracking number is AS810930191CN. It states it was delivered on April 13th but I have not seen it.
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2 Answer(s)
michele
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My package says delivered but it wasn’t delivered to me. is that what delivered means? who do I contact ? They originally said dhl express but they have no record of the tracking number. AQ321338295CN.
Daisy
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Hi randy and michele,
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.