Didn't get my package.
Asked by Helio Mantilla |
0
This is my order LZ684482411CN, it's been delivered un Rome and my adress is in Bogotá-Colombia, i don't get any response from the seller. Do you know if that the final destination? how can i get my product?
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1 Answer(s)
It was delivered on March 2. If it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Poste Italiane to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.