Did not get package

Asked by Ronald L, Collins | 10/18/2024 5:43:03 PM

Says package delivered. Checked all neighbors post office and bank not there

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 10/21/2024 8:52:08 PM Reply

Hi Ronald L, Collins,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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